Privacy Policy

Effective Date: AUG26
Last Updated: AUG26

Welcome to SHREE SAI BABA PHOOL GHAR. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website or purchase our flower products, including bouquets, garlands, floral ornaments, and other related items.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order or create an account, we may collect:

Full Name
Email Address
Mobile Number
Billing Address
Delivery Address
Recipient's Name and Contact Number
Payment Details (processed securely through payment gateways)
Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Date and Time of Visit
Pages Viewed
Referral Source
Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Confirm and manage your purchases.
Provide customer support.
Send order confirmations and delivery updates.
Improve our website, products, and services.
Personalize your shopping experience.
Prevent fraud and unauthorized transactions.
Comply with legal obligations.
Send promotional offers and newsletters (where you have opted in).

3. Payment Information

Payments are processed through secure third-party payment providers.

We do not store your complete credit card, debit card, UPI PIN, CVV, or banking credentials on our servers.

4. Cookies

Our website may use cookies and similar technologies to:

Improve website functionality.
Remember your preferences.
Analyze website traffic.
Enhance user experience.
Provide personalized content and promotions.

You can disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

We may share your information only when necessary with:

Delivery partners
Payment service providers
IT and website service providers
Marketing service providers (where permitted)
Government authorities or law enforcement when required by law

We do not sell or rent your personal information to third parties.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill your orders.
Provide customer support.
Maintain business records.
Comply with legal, tax, and regulatory obligations.
Resolve disputes and enforce our agreements.

8. Your Rights

Subject to applicable law, you may have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your personal data.
Withdraw consent for marketing communications.
Request restriction of processing where applicable.

To exercise these rights, please contact us using the details below.

9. Marketing Communications

If you subscribe to our newsletter or promotional updates, we may send you:

Special offers
Discounts
Festival promotions
New product announcements

You may opt out at any time by clicking the "Unsubscribe" link in our emails or by contacting us.

10. Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take reasonable steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

12. International Data Transfers

If your information is transferred or processed outside your country of residence, we will take reasonable steps to ensure that it receives an appropriate level of protection in accordance with applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the website after such changes constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

SHREE SAI BABA PHOOL GHAR
Email: sankalp123494@gmail.com
Phone: 9825395020, 9687609520, 7359285723
Business Hours: 9:00am-9:00pm

Your Consent

By using our website and placing an order with SHREE SAI BABA PHOOL GHAR you acknowledge that you have read, understood, and agreed to this Privacy Policy.